ah, tech support!
Sep. 9th, 2014 05:01 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
twoeleveni have a fancy-schmancy polar heart rate sensor: an h7, which talks to my iFoo. (actually, it talks bluetooth, so it'll work with lots of hardware and software.) earlier this summer it became terse, surly, and eventually completely silent. i sent it back for repairs after waving the usual dead chickens in its direction (changing the battery, hard reset, re-syncing it w/ my iFoo).
polar sent it back saying they'd changed the battery, which did exactly zippo for it. of course not, since i'd sent it to them with a new battery. so i sent them a flame-o-gram, and they said to send it back again. i just got it back (again).
OT1H, the note that came back with it says "no problems found". OTOH, the H7 that came back a) has a much larger serial number than the one i returned; and b) works fine. so, indeed, there are no problems with the shiny new one.
polar sent it back saying they'd changed the battery, which did exactly zippo for it. of course not, since i'd sent it to them with a new battery. so i sent them a flame-o-gram, and they said to send it back again. i just got it back (again).
OT1H, the note that came back with it says "no problems found". OTOH, the H7 that came back a) has a much larger serial number than the one i returned; and b) works fine. so, indeed, there are no problems with the shiny new one.